{"id":4446,"date":"2024-04-02T12:09:34","date_gmt":"2024-04-02T12:09:34","guid":{"rendered":"https:\/\/usermanual.csmarx.com\/?post_type=docs&p=4446"},"modified":"2026-07-01T13:38:55","modified_gmt":"2026-07-01T13:38:55","password":"","slug":"online-session","status":"publish","type":"docs","link":"https:\/\/usermanual.csmarx.com\/fr\/docs\/online-session\/","title":{"rendered":"\u00a0Research\u00a0Issues"},"content":{"rendered":"

The Research Issues module functions as the central tracking ledger and administrative registry for employee attendance investigations. It permits human resource coordinators to execute deep-parameter history queries, audit employee justifications, or manually log new administrative incident categories. <\/p>\n\n\n\n

To access this section, follow these steps: <\/h5>\n\n\n\n
    \n
  1. From the\u00a0Human Resources\u00a0page.\u00a0<\/li>\n<\/ol>\n\n\n\n
      \n
    1. From the top navigation menu bar, click\u00a0HUMAN RESOURCES OPERATIONS.\u00a0<\/li>\n<\/ol>\n\n\n\n
        \n
      1. Under the\u00a0EMPLOYEES OPERATIONS\u00a0column, click\u00a0Issues.\u00a0<\/li>\n<\/ol>\n\n\n\n
          \n
        1. Select the\u00a0Research Issues\u00a0tab from the horizontal sub-navigation layout row.\u00a0<\/li>\n<\/ol>\n\n\n\n
          Data Table View <\/h5>\n\n\n\n

          When choosing or filtering within this tab, matching records populate the data verification columns sequentially to assist coordinators with fast audits,: <\/p>\n\n\n\n

            \n
          1. Employee Name:\u00a0The full registered legal name of the worker.\u00a0<\/li>\n<\/ol>\n\n\n\n
              \n
            1. Employee Number:\u00a0The unique system-generated internal corporate index tracking identifier.\u00a0<\/li>\n<\/ol>\n\n\n\n
                \n
              1. Branch:\u00a0The designated corporate facility or site location.\u00a0<\/li>\n<\/ol>\n\n\n\n
                  \n
                1. Sections:\u00a0The specific lower-level operational department assignment.\u00a0<\/li>\n<\/ol>\n\n\n\n
                    \n
                  1. Issue Date:\u00a0The calendar date when the formal inquiry was initialized.\u00a0<\/li>\n<\/ol>\n\n\n\n
                      \n
                    1. Issue Status:\u00a0The real-time processing and approval state of the query.\u00a0<\/li>\n<\/ol>\n\n\n\n
                        \n
                      1. Is Auto:\u00a0Indicates\u00a0if the entry was triggered automatically by system rules or added manually.\u00a0<\/li>\n<\/ol>\n\n\n\n
                          \n
                        1. Issue Type:\u00a0The core violation classification category.\u00a0<\/li>\n<\/ol>\n\n\n\n
                            \n
                          1. Been Approved:\u00a0Displays whether the administrative tracking workflow has been fully authorized.\u00a0<\/li>\n<\/ol>\n\n\n\n
                              \n
                            1. User: The specific administrative account name that logged or\u00a0committed to\u00a0the entry.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                \n
                              1. The Name\u00a0of\u00a0The\u00a0Issues: The precise contextual description or tag assigned to the query row.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                  \n
                                1. Insert Date:\u00a0The timestamp logging exactly when the record entry was added.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                    \n
                                  1. Email Sent:\u00a0Verifies if a corresponding automated email notification was distributed to the employee.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                      \n
                                    1. The Employee Replied:\u00a0Displays response validation parameters\u00a0submitted\u00a0by the worker profile.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                        \n
                                      1. Activation:\u00a0Indicates\u00a0whether the issue row\u00a0remains\u00a0active inside operational tracking.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                          \n
                                        1. Connect Using System Messages:\u00a0Connects or links the inquiry directly to internal dashboard alert systems.\u00a0<\/li>\n<\/ol>\n\n\n\n

                                          Configuration Workflow <\/h4>\n\n\n\n

                                          The workspace facilitates deep analytical reviews and compliance entries through two distinct popup control forms located directly above the historical tracking data grid: <\/p>\n\n\n\n

                                          1. Filter and Track Active Inquiry Records <\/h4>\n\n\n\n

                                          Follow these steps to search, audit, or isolate specific attendance discrepancy records via the advanced criteria panel: <\/p>\n\n\n\n

                                            \n
                                          1. Click\u00a0Search.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                              \n
                                            1. Select or input data across organizational grouping parameters (Branch,\u00a0Sections,\u00a0Main Section,\u00a0Sectors, or\u00a0Path).\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                \n
                                              1. Specify worker details using the demographic lookup fields (Employee Name,\u00a0Employee Number, or\u00a0Identification Number).\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                  \n
                                                1. Restrict or target your search parameters by assigning the\u00a0Issue Type\u00a0or\u00a0TheNameOfTheIssues\u00a0filtering strings.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                    \n
                                                  1. Define the exact boundary query dates\u00a0utilizing\u00a0the\u00a0Issue Date\u00a0From\u00a0and\u00a0Issue Date To\u00a0calendar parameters.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                      \n
                                                    1. Click\u00a0Search\u00a0to run the execution matrix and load matching history records into the bottom grid.\u00a0<\/li>\n<\/ol>\n\n\n\n

                                                      2. Add Issues Manually <\/h4>\n\n\n\n

                                                      Follow these steps to introduce a new, non-automated investigation record directly onto an employee profile via the modal entry layout: <\/p>\n\n\n\n

                                                        \n
                                                      1. Click\u00a0Add Issues Category.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                          \n
                                                        1. Isolate the target staff member’s position criteria via the organizational placement parameters (Branch,\u00a0Sections,\u00a0Job Levels,\u00a0Main Section,\u00a0Sectors,\u00a0Path,\u00a0Specialization, or\u00a0Job Category).\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                            \n
                                                          1. Choose the unique profile destination in the\u00a0Employee Name\u00a0dropdown lookup container box.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                              \n
                                                            1. Pinpoint the occurrence baseline timeline via the\u00a0Issue Date\u00a0calendar tool.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                                \n
                                                              1. Assign a standard category classification from the\u00a0Category\u00a0dropdown menu.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                                  \n
                                                                1. Provide a localized, formal descriptive label inside the\u00a0Address Issues\u00a0data entry string box.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                                    \n
                                                                  1. Outline specific case justifications or formal administrative review statements within the\u00a0Message\u00a0open text container.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                                      \n
                                                                    1. Click inside the\u00a0Attachments\u00a0container box to select and upload any contextual documentation, physical check-in proofs, or medical records.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                                        \n
                                                                      1. Click\u00a0Save\u00a0to commit the incident log live to active tracking folders.\u00a0<\/li>\n<\/ol>\n\n\n\n
                                                                        Grid Operations and Data Export <\/h5>\n\n\n\n

                                                                        The control toolkit located at the top right of the data panel allows you to process information dynamically: <\/p>\n\n\n\n

                                                                          \n
                                                                        • Search: Type keywords directly into the central search bar to isolate targeted records instantly.\u00a0<\/li>\n<\/ul>\n\n\n\n
                                                                            \n
                                                                          • Export to Excel: Click the Excel icon to download the visible workforce directory into an\u00a0.xlsx\u00a0workbook.\u00a0<\/li>\n<\/ul>\n\n\n\n
                                                                              \n
                                                                            • Export to PDF:\u00a0Click\u00a0the PDF icon to output a printable document report file\u00a0containing\u00a0the filtered registry layout.\u00a0<\/li>\n<\/ul>\n\n\n\n
                                                                                \n
                                                                              • Show\/Hide Columns: Click the Database\/Eye icon to change column visibility rules on the fly.\u00a0<\/li>\n<\/ul>\n\n\n\n

                                                                                Note: Changes made to system settings may affect multiple HR modules. It is recommended that only authorized administrators modify these settings. <\/p>","protected":false},"excerpt":{"rendered":"

                                                                                The Research Issues module functions as the central tracking ledger and administrative registry for employee attendance investigations. It permits human resource coordinators to execute deep-parameter history queries, audit employee justifications, or manually log new administrative incident categories.  To access this section, follow these steps:  Data Table View  When choosing or filtering within this tab, matching records populate the data verification columns […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[39],"doc_tag":[],"class_list":["post-4446","docs","type-docs","status-publish","hentry","doc_category-issues"],"year_month":"2026-08","word_count":700,"total_views":"22","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"n thabet","author_nicename":"n-thabet","author_url":"https:\/\/usermanual.csmarx.com\/fr\/author\/n-thabet\/"},"doc_category_info":[{"term_name":"Issues","term_url":"https:\/\/usermanual.csmarx.com\/fr\/docs-category\/issues\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/docs\/4446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/comments?post=4446"}],"version-history":[{"count":3,"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/docs\/4446\/revisions"}],"predecessor-version":[{"id":5253,"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/docs\/4446\/revisions\/5253"}],"wp:attachment":[{"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/media?parent=4446"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/doc_category?post=4446"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/usermanual.csmarx.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=4446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}